Team Members

The Team

Lance Ritchie (President)
Born in New Zealand (1959)

Becoming a craftsman plumber through the union apprenticeship program.

Left New Zealand at 1980 traveling to over 80 countries.

Spent 3 years working in London

Started Ritchie plumbing in California (1988)
20 years developing solid relationships in Industry.
Experienced mostly in Commercial/Hotel mid to high rise jobs.

Company goal is to continue developing a reputation of excellent quality with a team approach offering services from the Design concept through to Construction.


Bob Ackerman (Chief Estimator)

Bob has been with Ritchie since 1999 and is our chief estimator who can perform a complete construction estimate including quantity takeoffs, solicitation of subcontractor and price quotations and "scope of work". Bob has been in the construction industry for over 20 years and has previously owned a plumbing company. 


Bill Coffin (General Superintendant)

Bill came to Ritchie Plumbing in February 2002 as a plumbing foreman and has proven to be a great leader for our seasoned plumbers with 31 years in the plumbing trade.  Bill began his plumbing career in 1976 in Big Bear Lake, CA and relocated to the mid-west in 1981 to oversee commercial plumbing in the Union.  During that time, he was licensed as a Master Plumber in 3 different states.  In the early 1990’s, Bill was a co owner of a company in Kansas and co-managed a small company in the Portland, OR area where he was certified as a Plumbing Inspector with the state of Oregon.  In Feb, 2002, Bill came back to California to oversee the Balboa Bay Club project for Lance Ritchie and has been with the company ever since.


Johnny Forsberg (Sales Manager)

Johnny has been with Ritchie Plumbing since 2007.  His responsibilities include the sales and project management of all contracted work.  Johnny started as a plumber in 1995 and two years later, moved into the office to design/detail the plumbing systems on Auto Cad.  After five years of design, Johnny moved into project management and sales while obtaining his BS/BA in 2004.  With 12 years experience in the industry, Johnny is most valuable to the company because he presents a focused, positive attitude in leading the sales growth and providing our loyal customers with excellent customer service.


Kathleen Jenkins (Controller)

Kathleen Jenkins joined Ritchie Plumbing in November, 2007 as the Controller.  In this role Ms. Jenkins oversees the financial management and strategy of the company, manages key financial relationships, tracks the overall performance of all jobs, and oversees all finance, accounting and human resources.  In addition, she directs the field safety team which includes site inspections, safety training and various government compliance components.  She has over 25 years of accounting and financial management expertise in the residential, commercial and real estate industry.  Ms. Jenkins is a graduate of the University of Phoenix where she obtained a BS/BA and a MBA.


Michelle Cuthbert (Purchasing Manager)

Michelle is the newest addition to the Ritchie Plumbing Family.  She comes to us with 14 years of experience as a Purchasing Manager.  Michelle loves to talk plumbing with anyone.  She received her B.A. in Speech Communications from Cal State Fullerton in 1997, and started her Master’s Program at the University of Oregon.  She earned her C.P.M. (certified Purchasing Manager) certification in 2003.  She has brought fun, laughter, and purchasing knowledge to our team.


Elizabeth Julson
(Accounts Receivable and Billing Manager)

Beth is responsible for managing accounts receivable and to ensure that all applicable collections are appropriately entered.  Beth grown up in the construction industry and has been immersed in nearly every aspect.  Beth has been married for 30 years and has 3 sons.


Jennifer Maxwell (Contract Coordinator)

Jennifer brings 10 years experience in the construction industry primarily as a Contracts Administrator/Project Coordinator.  She has worked for an Electrical Contractor, Roofing Contractor, General Contractor and Home Builder before joining the team at Ritchie Plumbing.  She is an avid sports fan, especially hockey, and passionate about her family and friends.


Luisa Galindo (Accounts Payable)

Luisa handles all of our accounts payable; processes joint checks and payroll.  In addition, Luisa is in charge of the medical insurance and handles all bi-lingual communication.


Tammy Lansinger (Receptionist)

Tammy comes to Ritchie plumbing as a 20 year business owner.  She provides office administrative support to department heads and other managers as well as directs incoming calls to appropriate individuals.  Tammy offers Ritchie Plumbing sound business practices and good business judgment.